NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter Patient Access and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
Anima – New Online System
Thank you to our patients for your help in embracing our new Anima system, launched on the 5th March, which has changed the way health requests are processed at the Surgery.
A number practices in the surrounding areas also use this same system, or will be shortly. We ask patients to contact us through our website using the Anima system so we can keep our phone lines and reception team free to help patients who struggle with online systems.
We will no longer be booking appointments at the surgery without a form being filled out via Anima.
All of our appointments are now released at 7:55am onAnima, and no longer at 8am and 12pm.
If you do phone the surgery at either of these times to book a doctor appointment, we will not be at liberty to book this appointment and will advise you to use the online platform, especially those who are capable.
As you can imagine, there are obvious teething issues as this is a whole new system for patients, as well as staff, and we do ask that you bear with us and thank you for your patience at this time.
We understand some patients are having some problems with booking routine appointments. Instead of filling out a medical form for a routine appointment, can we ask that you fill out the simple query from, as we only have so many appointments per day. Therefore only a certain number of medical forms will be released.
We ask everyone is respectful to our team as a whole, but especially our care navigation team who are working extremely hard to make this work for patients, as well as the surgery itself.
Please follow the link to make your Anima account:
https://patients.animahealth.com/signIn
When selecting the surgery, please select Woodley Practice.