Welcome to the Woodley Centre Surgery Online
Please Note : If you have a life threatening emergency please call 999 or if you require urgent medical assistance out of hours that can not wait until the surgery is open, please call 111 for assistance.
New Extended Hours
Acute Care Team
From April 2018 we set up a team of acute care health professionals to provide you with an on-the-day service in order to meet the demand for prompt access to appointments.
The team is available every day Monday to Friday and is made up of:
- 2 GPs,
- Nurse Practitioner
- Paramedic Practitioner
When you call or present to the surgery you will be offered a guaranteed telephone call back or an appointment to come in to see one of our Acute Care Practitioners on the same day.
It would be very helpful if you could provide a Reason for your attendance or a description of your illness in order that the most appropriate clinician is assigned to you quickly and effectively.
To offer this service without a long wait we ask you to only discuss ONE medical condition during your Acute Care appointment.
Acute Care includes treatment of short-term illnesses, injuries and new problems. If you think your condition can be managed without the need for a face-to-face consultation, a telephone call will be offered and an Acute Care Practitioner will return your call that day (morning or afternoon). If your problem is more chronic you are welcome to request a booked appointment in advance with a GP.
Can our in-house pharmacist help with your medication?
Our in-house Pharmacist, Abid Pathan is here to help patients with all medication queries, care home repeat prescriptions, hospital discharge medications and all things drug-related. If you have a medication-related problem Abid our pharmacist can help.
Extension of the Home Visiting Paramedics Service
Following the huge success of our pilot scheme, we are pleased to report that our home visiting paramedics scheme is set to continue for the foreseeable future. We have 2 very experienced local paramedics to help the GPs in the 5 surgeries of Woodley Centre, Parkside, Loddon Vale, Twyford and Wargrave with home visits. After visiting and assessing the patient the paramedic phones the surgery duty doctor to discuss the plan of management. Feedback about the service continues to be extremely good, providing early, expert care to housebound patients and saving admissions to hospital and journeys to Accident & Emergency Departments.
CQC Inspection April 2016: 'Good' rating!
See our report under 'Further Information' in the right hand column
Our Mission Statement and Values:
Woodley Centre Surgery is a general medical practice offering high quality compassionate health care in a friendly welcoming setting. Our aim is to provide our patients with a personalised medical and nursing service and we work hard to ensure that patients receive the care we would wish for ourselves and families.
To accomplish this we place great value in:
- Our staff, on whom our reputation depends
- Maintaining standards of confidentiality, record keeping and clinical knowledge
- Treating you with respect and courtesy
- Acting as your advocate and guide to health and social services
- Offering easy access to appointments
- Bringing Best Practice to your care
To provide accessible high quality patient empowered health care incorporating 21st century technology, whilst maintaining a personalised service and training the GPs of the future.
Clinical Commisioning Group
Woodley Centre Surgery is part of Wokingham Clinical Commissioning Group (CCG) and together our aim is to improve services and continue to provide a high standard of care to our patients, click here for more information.
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. We are sorry that medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Friends and Family Test
We have implemented the NHS Friends and Family test; if you would like to complete the questionnaire please select the following link or complete a hard copy version of the questionnaire available in the surgery. Please refer to the 'Latest news' section for further information.
Electronic Patient Access Statement of Intent.
All patients now have a named, accountable GP. Generally this is the doctor you see most often but you can of course continue to see whoever you wish.
Important: We have changed the way you order repeat prescriptions on line. Read more
Thank you for visiting our website.
Last Updated 17/04/18
(Site updated 01/10/2018)